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Ring Loss

If you purchased an ArtCarved's Protection Against Loss or Stolen (P.A.L.S.) Replacement Agreement, the ArtCarved high school class ring (jewelry) is protected against loss or theft for a period of four (4) years from the date of purchase. If a ring (jewelry) is lost or stolen, ArtCarved will replace the jewelry. This plan is limited to a single replacement of the original jewelry during the four year period. This P.A.L.S. Agreement excludes diamonds and Championship Rings. 

The P.A.L.S. agreement fee is $15.00 for non-gold rings, and $25.00 for gold rings. 

If your ring is lost, stolen or damaged, ArtCarved will replace the ring subject to a processing charge ($50.00 for non-gold rings, $225.00 for gold rings) based on the metal in which your ring was created. Premium stones and diamonds can be replaced at current market price. Customers are responsible for all fees, taxes, shipping and handling associated with this claim. 

Requirements for replacement: 

1. P.A.L.S. Agreement/Warranty Card 

2. Original Invoice 

3. Specs for replacement ring must be identical to original jewelry: stone, date, curriculum, school, and all other options 

4. Request for replacement must be made within 45 days from date of loss 

5. Police Report Number (as applicable) 

6. Explanation of circumstances of loss